LogAI vs Shopify (2026): an online store with the rest of your business built in
Comparison · · 6 min read · By LogAI Team, LogAI
Shopify and LogAI will both put your shop online in an afternoon, with themes, your own domain, a checkout and a place to manage orders. The difference is what happens around the store. Shopify is a store, and the rest of the business (your WhatsApp chats, your GST invoices, your accounts, your counter sales, your staff) lives in other tools you connect to it. LogAI is the app the whole business runs on, and the online store is one part of it.
For a small seller in India that shows up in two places: the monthly bill, and how many times the same order gets typed into a different system.
The verdict
If you sell online and also take orders on WhatsApp, on Instagram or at a counter, LogAI gives you the store and everything behind it for about the price of Shopify's entry plan. One stock count, one customer list and one set of books, with no apps to stitch together.
What you pay each month
| LogAI Pro + online store | Shopify Basic | Shopify Grow | |
|---|---|---|---|
| One person | ₹2,000 (₹1,500 plan + ₹500 store) | ₹1,994 | ₹7,447 |
| Team of 5 | ₹6,000 (₹3,500 plan + ₹2,500 store) | No staff accounts on Basic | ₹7,447 with 5 staff accounts |
| Fee on UPI and card orders | None from LogAI. You pay your payment gateway only | 2% to Shopify, on top of the gateway's charge | 1% to Shopify, on top of the gateway's charge |
| CRM, WhatsApp inbox and chatbots | Included | Separate apps | Separate apps |
| GST invoicing and accounting | Included | Separate software | Separate software |
| Team chat, tasks, attendance and payroll | Included | Not part of Shopify | Not part of Shopify |
The order fee matters more than it looks. Shopify Payments is not offered in India, so UPI and card orders go through a third-party gateway such as Razorpay, and Shopify adds its own fee to each one: 2% on Basic, 1% on Grow and 0.6% on Advanced. On ₹3,00,000 of online sales a month, that is ₹6,000 on Basic before the gateway takes its share. LogAI connects to your own Razorpay account and adds nothing per order.
Outside India? LogAI is also sold in the UAE, the GCC and worldwide. In the Gulf, Pro is AED 299 a month and the store add-on AED 109 per user, with VAT-ready invoices and Stripe checkout for cards and Apple Pay. Elsewhere, Pro is $89 a month and the store add-on $29 per user.
Why sellers choose LogAI over Shopify
- One stock count. The store sells the products already in your catalog. A sale at the counter or on WhatsApp takes the item off the website, so the last piece is never sold twice.
- WhatsApp is part of it. A shared inbox, broadcasts and a no-code chatbot that looks up orders and answers delivery questions, on your own WhatsApp Business number.
- Every buyer is a customer record. Shoppers land in your CRM with their orders, reviews and wishlist, ready for a follow-up or a festival offer.
- GST invoices and accounts without exporting. Each order raises its invoice, records the payment and updates receivables, expenses and reports.
- Shipping from the order. Compare courier prices through Shiprocket, book the pickup, print the label, and let tracking move the order to Delivered.
- AI that does the listing work. xLog writes product descriptions and SEO text, makes studio-quality product photos from one picture, and lets shoppers try a product on from their own photo.
Feature by feature
| Area | LogAI | Shopify |
|---|---|---|
| Storefront | 23 themes, a page builder, your own domain, hosting included | Theme store, your own domain, hosting included |
| Payments in India | UPI, cards and net banking through your Razorpay account, plus cash on delivery | Third-party gateways plus cash on delivery; Shopify's 0.6% to 2% fee applies to gateway orders |
| Shipping | Shiprocket built in: live rates at checkout, labels and tracking | Courier apps from the Shopify App Store |
| Inbox, broadcasts and chatbots in the same app | Third-party apps, billed separately | |
| Sales CRM | Leads, pipelines, follow-ups and Find Leads | Customer profiles and segments; a sales pipeline needs a separate CRM |
| Invoicing and accounts | GST invoices, receivables, expenses, bank reconciliation and reports | Separate accounting software |
| Counter sales | Point of Sale included, on the same stock | Shopify POS; the POS Pro add-on is ₹7,000 a month per location |
| Staff | Add users at ₹500 each; roles decide who sees what | No staff accounts on Basic, 5 on Grow, 15 on Advanced |
| Team and HR | Tasks, team chat, attendance, leave and payroll | Not part of Shopify |
Moving from Shopify
Export your products and customers from Shopify as CSV files and import them into LogAI. The import maps your columns, flags duplicates and shows what will be created before it saves anything. Pick a theme, connect Razorpay and your domain, and the new store is live the same day. The steps are in the guide: your online store.
See the store itself on the online store page, or start a 3-day free trial at https://app.logai.tech. No credit card, every module unlocked.
Shopify, Razorpay, Shiprocket, Stripe, WhatsApp and Meta are trademarks of their respective owners and are used here only to identify their products. LogAI is not affiliated with or endorsed by them. Competitor details come from Shopify's public India pricing page as of November 10, 2026, and may have changed since. If anything here is inaccurate, email sales@logai.tech and we will correct it.
Frequently asked questions
Is LogAI a Shopify alternative for India?
Yes. LogAI includes a hosted online store with 23 themes, your own domain, UPI, card and cash-on-delivery checkout, coupons, Shiprocket shipping and abandoned-cart recovery. Unlike Shopify, the same app also holds your CRM, WhatsApp inbox and chatbots, GST invoicing, accounting, stock and HR.
Is LogAI cheaper than Shopify?
For one person, LogAI Pro with the online store is ₹2,000 a month before GST, about the same as Shopify Basic at ₹1,994 on monthly billing, and it includes the CRM, WhatsApp, invoicing and accounting that Shopify sellers add through other tools. LogAI also adds no fee per order, where Shopify adds 2% on Basic to orders paid through third-party gateways.
Does LogAI charge a transaction fee on store orders?
No. LogAI's price is the plan and the store add-on. Payments go through your own Razorpay account, so the only per-order charge is your gateway's.
Can I move my products from Shopify to LogAI?
Yes. Export products and customers from Shopify as CSV and import them into LogAI. The import maps the columns, flags duplicates and previews what will be created before saving.
Does LogAI support UPI and cash on delivery?
Yes. Shoppers can pay by UPI, card or net banking through Razorpay, or choose cash on delivery. You can switch each method on or off and add a convenience fee if you want one.
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