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Marketing Hub & connecting channels
Tour LogAI's Marketing Hub and connect your social channels — Instagram, Facebook, LinkedIn, X, YouTube, TikTok, Threads, Pinterest, Bluesky, Telegram, and Google Business — read-safe, one account per platform.
4 min read · Last updated
The Marketing Hub is the Marketing section of the sidebar, one page per item: Dashboard (stats, what needs you, recent activity), Campaigns, Content (create and schedule posts), Posts (your content calendar), Connect (channel connections), Inbox (comments and DMs), and Analytics. It covers 11 platforms: Facebook, Instagram, LinkedIn, X (Twitter), YouTube, TikTok, Threads, Pinterest, Bluesky, Telegram, and Google Business.
Connecting is read-safe: Linking an account only imports your recent posts, comments, and messages. Nothing publishes without you pressing the button.
Connect a channel
- Open Marketing → Connect. Click
Add channeland pick a network from the Add a channel picker. - Authorize in the popup. The platform's own login and consent screen opens in a popup — allow popups if your browser blocks it. You can connect one account per platform per organization.
- Let history import. After the popup closes, LogAI syncs the profile and backfills recent comments and DMs into the Inbox. Daily analytics snapshots start arriving within about an hour.
Manage your connections
Connected accounts lists each account with its name and follower count. Watch the health label: Token expires in Nd appears when an access token is within 7 days of expiry, and Reconnect needed once it has expired — reconnect from Marketing → Connect to keep publishing uninterrupted. Disconnecting (under the card's More menu) stops publishing and syncing but can be undone by reconnecting anytime.
First-run setup
With no channels connected, Marketing → Dashboard shows a Get set up card: connect a channel, let your recent activity import into the Inbox, and publish your first post. Once connected, the Dashboard switches to live stats (followers, published, impressions, open inbox items), a Needs you list (failed and upcoming posts), recent activity, and your channels.
Campaigns
Marketing → Campaigns is where xLog plans a sale for your products with you — the offer, the picture, the posts and the email. The top of the page shows what's live now, drafts waiting, revenue and orders this month through campaign coupons, and credits spent this month. Below that are your campaigns with All, Live, Drafts and Ended filters and a search. Click a campaign — or Continue on a draft — to open it, and New campaign to start one.
The xLog spotted strip above the list suggests products worth a campaign — stock that isn't selling, bestsellers, new arrivals, abandoned carts and coming occasions — each with the numbers behind it and a button that starts a free draft. See xLog spotted.
Access
The hub checks two permission items, Marketing and Social Media (the Posts page), so grant the same flags on both: View to look, Create to publish posts, Update to connect channels, edit posts, reply and triage, and Delete to remove posts or disconnect channels. The hub is subscription-gated — with an inactive plan its pages show “unavailable” states. WhatsApp Business is separate from the hub: it's connected under Settings → Integrations and powers chat with leads and broadcasts. Campaigns use their own Campaigns permission: View to see them and Create to start one.
Frequently asked questions
Which social networks does LogAI support?
Eleven: Facebook, Instagram, LinkedIn, X (Twitter), YouTube, TikTok, Threads, Pinterest, Bluesky, Telegram, and Google Business — one connected account per platform per organization. WhatsApp Business is handled separately under Settings → Integrations.
Will connecting an account post anything on my behalf?
No. Connecting is read-safe — it imports recent posts, comments, and messages only. Nothing publishes until you press Publish or Schedule yourself.
Can I connect two accounts of the same platform?
No — one account per platform per organization. Trying to connect an already-connected platform shows an informational message; disconnect the existing account first to link a different one.
What do the “Token expires” and “Reconnect needed” labels mean?
Platform access tokens expire periodically. Token expires in Nd warns up to 7 days ahead; Reconnect needed means the token has expired and publishing and syncing have stopped — reconnect the account from Marketing → Connect to restore them.
Why does a Marketing page show “unavailable”?
The hub is gated by your role's Marketing and Social Media permissions and an active subscription — ask your admin about the permission, or check Workspace → Subscriptions for your plan state.
Where do I pick up a campaign draft I started?
Marketing → Campaigns: choose the Drafts filter and click Continue (or the campaign's row) to open it. A suggestion card in xLog spotted that you already started a draft from shows Continue draft.
Open the LogAI app — start free, no credit card required.