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Products, categories & coupons

Build your catalog in LogAI: simple and variable products with variants, per-variant images and auto-generated barcodes, weights and dimensions that drive courier rates, category hierarchies, customer reviews, and discount coupons with cart conditions.

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Catalog holds what you sell: Products (with variants and stock), Categories, Coupons and Tax Rules (your HSN codes and GST rates), each on its own page. Everything here feeds the rest of LogAI — invoices and the Point of Sale, your online storefront, and abandoned-cart recovery.

Add a product

  1. Open the product form. On Catalog → Products, click Add. First choose the product kind: Simple (“One sellable unit with its own price and stock.”) or Variable (“Options like size or colour, each its own SKU.”).
  2. Fill the basics. Product name, description, SKU, and HSN code. Leave Barcode blank and a unique barcode is generated automatically on save — a live preview renders as you type. Pick the Type (Physical or Digital Service) and a Category (filtered by type).
  3. Set pricing and stock. Simple physical products need Selling Price, MRP, Purchased Qty, and Current Stock; digital services need only MRP plus an optional duration. For Variable products, define up to 3 options (e.g. Size, Colour) — LogAI generates the variant matrix, each combination with its own SKU, price, MRP, stock, and an Active switch; the star marks the default variant. A Price includes tax switch tells LogAI whether your prices are tax-inclusive, which decides how GST is split out on invoices and orders.
  4. Add images. Upload files (JPEG/PNG/WebP/GIF, compressed client-side, max 10 MB after compression), pick from Drive, or click Generate with xLog to create one with AI (8 credits). Star a thumbnail to make it the primary image. Variable products can carry their own images per variant, so the storefront swaps the photo when a shopper picks a colour.
  5. Save. Click Add new product. In the table, most cells edit inline — name, SKU, stock, prices, category, barcode — and a pin keeps important products on top.

Barcode-friendly: The search box accepts a barcode scanner — scanning searches instantly. Select products to print barcode labels in bulk from the selection bar.

Weights, sizes and why they matter

The product form's physical-details area holds weight (mg, g, kg, tonne, lb, oz), volume (ml, cl, l, m³, gal, fl oz), and length, breadth and height with their own unit (mm, cm, m, in, ft, yd). Variable products can carry different measurements per variant.

Fill these in if you ship: Courier quotes are calculated from real weight and dimensions — carriers bill on the higher of actual and volumetric weight (L×B×H ÷ 5000). Products with no measurements fall back to the store's default package, and both the ship dialog and the Point of Sale say so when that happens, because the price you're quoted may then differ from what you're billed.

Ask customers for extra details

Some products need information only the buyer has — an engraving, a size chart reading, a delivery date. In the product form, Additional Information lets you define labels to collect at checkout. Each label becomes a field the customer fills in — on the storefront and at the Point of Sale — and the answer is saved against that order line for whoever fulfils it.

Categories

Catalog → Categories supports full hierarchies: each category has a name (up to 100 characters), a type (Digital or Physical Service), an optional parent of the same type, an Active switch, and images. Switch between Table and Tree views to see the structure, and filter by type tabs. Products can only join categories matching their type. Each category also carries an optional AI Virtual Try-On Prompt Override — instructions for products in that category, inherited by its children — used when virtual try-on is enabled.

Create discount coupons

  1. Add the coupon. On Catalog → Coupons, click Add Coupon. Enter the code (auto-uppercased, letters/digits/_/-, up to 30 characters, unique) and pick the type: Percentage (max 100) or Flat (fixed amount).
  2. Set conditions (optional). Min Cart Value, Min Items, and Max Uses Per Lead (blank = unlimited) are enforced at storefront checkout with clear error messages for the shopper.
  3. Target and schedule (optional). Assign the coupon to one specific lead — other shoppers see it as invalid — and set start/end dates, or leave them empty for no restriction.
  4. Activate. Save with status Active. The table tracks each coupon's Usage Count, and most columns edit inline.

How checkout validates coupons: At your storefront's checkout LogAI checks the active flag, date window, minimum cart value and item count, and per-lead usage (counting paid uses plus pending unpaid orders). The discount never exceeds the cart subtotal.

Customer reviews

Signed-in shoppers on your online store can rate a product 1–5 stars with review text and photos — one review per customer per product (or per variant). Open a product in Catalog to see its rating, browse every review, add one on a customer's behalf (pick the lead, rating, variant and images), or delete a review that doesn't belong.

Market products with AI

The sparkles icon on any product row (or the bulk bar's Market with xLog) opens the AI Marketing Studio, which drafts a cross-platform campaign for the product — 20 credits per product published, plus 3 credits per banner image generated. Product images via Generate with xLog cost 8 credits each.

Above the products table, the xLog spotted strip suggests products worth a campaign right now — stock that isn't selling, a bestseller with no campaign behind it, a new product nobody has announced, items left in carts or an occasion coming up — each with the number behind it. It's worked out from your own orders, stock and carts, uses no AI credits, and a card's button starts a free draft campaign. The strip opens from a one-line summary, stays hidden when there's nothing worth flagging, and appears for people with Create on Campaigns. Every card type, and how Not now hides one, is explained under xLog spotted.

Access

Products, Categories, Coupons and Tax Rules are separate permission items: View to browse, Create / Update / Delete to add, edit or remove, and Manage for the AI marketing actions and exports. Reviews follow the Products item.

Frequently asked questions

What's the difference between a Simple and a Variable product?

Simple products have one price and stock. Variable products define up to 3 options (like Size and Colour); LogAI generates a variant matrix where each combination gets its own SKU, price, MRP, stock, and active switch, with a star marking the default. The table shows “By variant” for their stock and prices.

Do I have to enter barcodes manually?

No — leave the field blank and a unique barcode is generated automatically on save. A scanner works directly in the product search box, and you can print barcode labels in bulk.

What image formats and sizes are supported?

JPEG, PNG, WebP, and GIF. Files are compressed in the browser and must be at most 10 MB after compression (25 MB raw input cap). You can also pick images from Drive or generate them with AI for 8 credits.

Can a coupon be limited to one customer?

Yes — assign it to a specific lead when creating it; anyone else entering the code sees it as invalid. This pairs well with abandoned-cart recovery, which can create a lead-specific coupon in one click.

Why is my coupon rejected at checkout?

Checkout enforces everything: “This coupon has expired.”, “Cart subtotal must be at least ₹X…”, “Cart must have at least N item(s)…”, or “You have reached the maximum number of uses…”. Per-lead usage counts paid uses plus pending unpaid orders.

How do categories relate to product types?

Each category belongs to a type (Digital or Physical Service) and can nest under a parent of the same type. Product forms only offer categories matching the product's chosen type.

What does “Market with xLog” cost?

20 AI credits per product published to a campaign, plus 3 credits per banner image generated (including regenerations). Single product images via Generate with xLog are 8 credits each.

Why should I enter product weights and dimensions?

They drive courier pricing. Rates are quoted from real weight and size — carriers charge the higher of actual and volumetric weight (L×B×H ÷ 5000). Without them LogAI falls back to your default package size, and the quote may not match the final bill.

Can each variant have its own photo?

Yes — variable products support images per variant, so the storefront can swap the photo when a shopper selects a different colour or option.

How do I collect custom details at checkout?

Define labels under Additional Information on the product. Each becomes a field the customer fills in at checkout (and at the Point of Sale), saved against that order line.

Who can leave a product review?

Any signed-in shopper on your storefront, once per product (or per variant), with a 1–5 rating, optional text and photos. Your team can also add or delete reviews from the product in Catalog.

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